asi365 Privacy Policy Your Information Is Protected

Last Updated: January 2026

This Privacy Policy ("Policy") explains how asi365, the online gaming platform operated for players in Bangladesh, handles personal information. By using this website or registering an account, you agree to the terms of this Policy. If you have any questions, please contact our support team.

Data Collection and Usage Policy

1

Applicability and Scope

This Privacy Policy applies to all users of the asi365 platform — including registered members, website visitors, and anyone who uses our services. The Policy takes effect whenever you access the platform through our website, mobile version, or any other digital channel.

asi365 complies with applicable data protection standards in Bangladesh and places the highest importance on users' right to privacy. We never sell your information to third parties.

2

What Types of Information We Collect

asi365 collects the following types of information:

Identity Information: Full name, date of birth, national ID number or passport details — for account verification purposes.
Contact Information: Mobile number and email address — for account management and support.
Financial Information: Deposit and withdrawal transaction details, bKash, Nagad, Rocket, or Upay account numbers.
Technical Information: IP address, device type, browser details, cookie data, and usage history.
Gaming Activity Information: Betting history, win and loss records, bonus usage, and duration of activity on the platform.

3

How We Collect Information

We collect your information in the following ways:

What you voluntarily provide when filling out the account registration form.
From cookies and tracking technologies automatically collected while you use the platform.
Information received from payment processing providers during deposits or withdrawals.
Through customer support interactions, such as what you share in live chat.
Documents submitted during the identity verification process (KYC).

Data Use and Processing

4

How We Use Your Information

asi365 uses your personal information only for the following purposes:

For account registration, verification, and management.
To process deposit and withdrawal transactions.
To provide bonuses, rewards, and VIP benefits.
To prevent fraud, money laundering, and illegal activities.
To implement responsible gaming policies, such as self-exclusion or limit setting.
For customer support and complaint resolution.
To improve platform quality and refine the user experience.
To send relevant offers and promotional messages (if you have consented).

5

Sharing Information with Third Parties

asi365 does not sell, rent, or exchange your personal information with any marketing organisation or unauthorised third party. However, information may be shared in the specific circumstances below:

Payment Providers: With bKash, Nagad, Rocket, Upay, and bank transfer service providers — to complete transactions.
Identity Verification Services: With trusted verification partners to complete the KYC process.
Legal Obligations: In compliance with applicable law, upon order of a court or competent authority.
Game Providers: Necessary session data with recognised game developers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe.

Before sharing information in the cases listed above, we ensure that the relevant party maintains adequate data protection measures.

Data Security and Retention

6

Security Measures

asi365 has adopted industry-standard technical and administrative measures to protect your personal information:

SSL (Secure Socket Layer) encryption is used for all data transfers.
Sensitive information is stored on encrypted servers.
Passwords are secured with advanced hashing algorithms — they are never stored in plain text.
System access is restricted to authorised personnel only.
Regular security audits and vulnerability assessments are conducted.

7

Data Retention Period

Your information is retained in accordance with the following policy:

Data for active accounts is kept for as long as the account remains open.
After an account is closed, information required to meet legal obligations is retained for the specified period.
Financial transaction records are kept for the period required for auditing and dispute resolution.
Security logs and incident records are retained for a defined period in case an investigation is needed.

8

Cookie Policy

asi365 uses cookies and similar tracking technologies on its website. Cookies are small data files stored on your device that help the website remember your preferences and improve its services.

Essential Cookies: For login sessions, security tokens, and core functionality — the site cannot work properly without these.
Functional Cookies: To save your language preference, game history, and user settings.
Analytical Cookies: To understand traffic patterns and usage statistics — this data is processed in aggregate.

You can block or delete cookies at any time by changing your browser settings. However, disabling certain cookies may limit the functionality of the platform.

User Rights and Controls

9

Your Rights Regarding Your Information

As a registered member of asi365, you have the following rights over your own information:

Right of Access: The right to know what information we hold about you.
Right to Rectification: The right to request that incorrect or outdated information be updated.
Right to Erasure: The right to request deletion of your information, subject to certain conditions being met.
Right to Restriction of Processing: The right to request that processing of your information be limited in certain circumstances.
Right to Portability: The right to receive your information in a structured, commonly used format.
Right to Object: The right to object to your information being used for marketing purposes.

To exercise any of the rights above, please contact our support team via live chat or email. We will respond to your request within thirty (30) business days.

10

Opting Out of Marketing Communications

If you no longer wish to receive promotional emails or messages from asi365:

Click the "Unsubscribe" link at the bottom of any marketing email.
Go to your account settings and change your notification preferences.
Contact the support team directly to submit an opt-out request.

Please note that even if you opt out of marketing communications, you will continue to receive important account-related notifications (such as security alerts and transaction confirmations).

Special Provisions and Additional Terms

11

Protection of Minors

The asi365 platform is intended only for users aged 21 and above. We do not knowingly collect or process information from any minor. If we become aware that a minor's information is in our database, we will immediately delete that information and close the relevant account. Age verification is an integral part of our registration process.

12

International Transfer of Data

For operational purposes, your information may be transferred to servers or service providers located outside Bangladesh. For any such transfer, we ensure that:

The recipient country or organisation has adequate data protection measures in place.
The necessary contractual safeguards for the data transfer are in effect.
Transferred data remains protected under this Privacy Policy.

13

Third-Party Websites and Services

The asi365 platform may occasionally reference third-party services, such as payment gateways or game providers. These third-party services have their own privacy policies and we are not responsible for them. We recommend that you read the privacy policy of any third-party service before using it.

14

Policy Changes and Updates

asi365 reserves the right to change or update this Privacy Policy at any time. For significant changes, we will notify you by email or via an in-platform notification. Continued use of the platform after any changes will be taken as your agreement to the revised policy. The latest version will always be available on this page, with the date of the update clearly indicated.

15

Response to a Data Breach

In the event that the security of your information is compromised for any reason, asi365 will immediately:

Determine the extent of the breach and its potential impact.
Take protective measures to limit the damage.
Notify affected users as quickly as possible.
Inform the relevant authorities in accordance with applicable law.

If you believe the security of your account has been compromised, please notify us immediately through our 24/7 live chat.

Contact and Support

Privacy-Related Requests

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your information, please contact us:

24/7 Live Chat
Get instant support in Bengali — any time, for any question.

Email:
[email protected]

Response Time:
Usually within 24-48 hours for email; instant via live chat.

Useful Links

For more information related to the Privacy Policy, please see our other policies: